🔗 Connecting marketplaces
In 30 seconds
- Connecting a store is done by an Administrator or Owner, just once, in Settings → Extensions → Marketplaces.
- Etsy: a seller account with the store open is enough; to publish, your store needs three settings made on etsy.com.
- On the Hobby plan, one marketplace at a time; on Pro, three; on Max and Business, no limit.
Who and how many
Connecting, reconnecting and disconnecting a store is for Administrators and Owners. After that, publishing and importing can be done by Workers too, and the orders are worked on by the whole team: see Marketplaces.
| Plan | Marketplaces connected at a time |
|---|---|
| Hobby | One |
| Pro | Three |
| Max and Business | No limit |
Etsy
The Etsy integration is available on all plans.
Requirements
To connect you only need an Etsy seller account with the store open.
To publish listings from BolloPrint, your store must have the following configured beforehand, just once on etsy.com. If you already sell on Etsy, you most likely have it already: they're normal settings for a store with active listings.
| Requirement | Where it's created on Etsy | Why |
|---|---|---|
| Delivery profile (delivery method) | Shop Manager → Delivery settings | Etsy requires a delivery method on every physical listing. |
| Processing profile (preparation time) | Shop Manager → Delivery settings | Etsy requires you to state how long it takes you to prepare the order, on every physical listing. |
| Return policy | Shop Manager → Settings → Policies | Etsy requires it for physical products (mandatory in the European Union). |
BolloPrint doesn't change your Etsy store's settings: it only creates and updates the listings you publish from here. If one is missing when you publish, BolloPrint tells you exactly which one and where to create it, and it won't end up creating a half-finished listing.
Also, the store can't be in holiday mode when publishing or re-syncing: while it's on holiday, Etsy doesn't let you publish listings from BolloPrint.
Connecting Etsy
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- Go to Settings → Extensions → Marketplaces and find the Etsy card.
- Click Connect Etsy. Etsy opens so you can sign in with your seller account and authorise BolloPrint.
- When you're done you return to BolloPrint and see your store's name with a green indicator.
From then on, the Etsy card shows:
- the name of the connected store;
- the status of the connection: green, all good; amber or red, you need to reconnect;
- the last sync.
Reconnecting and disconnecting
If the connection expires or you revoke it from Etsy, BolloPrint warns you: click Reconnect.
Disconnect removes BolloPrint's access to your shop: its orders stop coming in, and what's already published on Etsy stays but is no longer updated. The links are kept: each product stays tied to its listing and each order to its Etsy order, and nothing is deleted in BolloPrint.
While the shop is disconnected:
- the Etsy card says it's disconnected and that its links come back if you connect it again;
- the Sales channels block of each linked product reads Linked · shop disconnected, and Unlink is still there;
- it doesn't count towards your plan's marketplace limit.
| If later… | What happens to the links |
|---|---|
| You connect the same shop again in this workshop | They all come back: publishing doesn't duplicate listings, and orders aren't imported twice. Orders paid while it was disconnected don't come in afterwards: you have them on Etsy. |
| You connect a different Etsy shop in this workshop | The previous shop's links are deleted, and you start from scratch with the new one. |
| Another workshop connects that shop while it's disconnected here | The links here are deleted too. |